Hebeos Reviews

Based on 20 customer reviews and online research, hebeos.com has a consumer rating of 3.6 out of 5 stars, indicating that most customers are generally satisfied with Hebeos.

3.7 / 5.0

20 Reviews

5 Stars(7)

0%

4 Stars(6)

0%

3 Stars(3)

0%

2 Stars(1)

0%

1 Star(3)

0%

How would you rate Hebeos?

Customer Reviews (20)

Sort by: Most Recent
Hunter Bailey
Posted on 06/03/2021
It's very hard when I cannot talk to a live person...

It's very hard when I cannot talk to a live person with one of the most important days of my life to have confidence that everything will be right

Helpful
Reply
Mark Burns
Posted on 05/22/2021
One dress way over sized

Very good lots of dresses, the quality of them is on the lesser side. I'd want better quality next time

Helpful
Reply
Jorge Sims
Posted on 05/21/2021
It was okay

It was okay. Not hard at atl.

Helpful
Reply
Kim Holmes
Posted on 05/14/2021
Dress was really small

The dress is beautifully made, but the size was wrong its too small

I didnt talk to anyone. I had to email

Helpful
Reply
Joy Holland
Posted on 05/13/2021
Good overall process

I liked how easy it was to use the system. I liked the updates on when my product would come.

Helpful
Reply
Dana Hoffman
Posted on 04/20/2021
Great service, fast shipping!

Overall a great experience, great quality and fast shipping! I was hesitant to buy online but I'm so glad I did!

Helpful
Reply
Taylor Hamilton
Posted on 04/16/2021
Wish there was a phone number to call and ask questions...

Wish there was a phone number to call and ask questions about the dress. There was only 1 picture of it- no picture of back. Had to rely on reviews pictures.

Helpful
Reply
Julia Frazier
Posted on 04/05/2021
Customer service is terrible

There is absolutely no contact number for this site everything must be done by email. The wait time for a response is unbelievable just to get an unhelpful answer. I'm having the biggest hassle on returning my items. Will never buy from here again

There is absolutely no contact number everything has to be done through email. I literally wait days before I get a response back, just to find an unhelpful response. I have been trying to return my items now for a week and I keep getting a run around.

1
Reply
Glen Franklin
Posted on 03/17/2021
Customer service

This company was great to work with. I contacted them shortly after I had placed my order because I read a review about the shipping taking 5 weeks. My daughter was planning to wear the dress to her cotillion ball that was 4 weeks away. They made sure I had the dress with time to alter if need be. I will definitely order from here again.

Helpful
Reply
Kim Davidson
Posted on 02/24/2021
So far so good on ordering

So far so good on ordering. Hopefully shipping and product will be as advertised.

Helpful
Reply
Sandra Holt
Posted on 02/03/2021
Beautiful dress, Amazing price

Amazing price and quality. I was worried about ordering a dress on line but I did some research and read all the reviews I could find and it appeared everyone was pretty happy with their purchases. I am very happy and the dress was made custom it came very fast. Within about 2 weeks!

Helpful
Reply
Guest
Posted on 02/03/2021
Easy to fill out

Easy to fill out

Helpful
Reply

Hebeos Questions & Answers

Perry Woods

Posted on 05/06/2019

2

Yes. The dress we ordered was horrible and had an awful musty odor to it. It honestly looked like a highschool sewing project. Not at all worth the money. They will not honor their return policy so just walk away.

Janice Webb

Posted on 05/23/2019

Helpful

Yes! Horrible. BAIT & SWITCH! The image is not even close to the actual I received. When contacted, they argued my dissatisfaction and offered me 10% credit only. Total scam!

More Answers

Got a Question?

Ask a question and get answers from others!

Submit Your Question