Hebeos Reviews
Based on 20 customer reviews and online research, hebeos.com has a consumer rating of 3.6 out of 5 stars, indicating that most customers are generally satisfied with Hebeos.
5 Stars(7)
0%
4 Stars(6)
0%
3 Stars(3)
0%
2 Stars(1)
0%
1 Star(3)
0%
How would you rate Hebeos?
Top Reviews
I have been eyeing the mermaid wedding dress for a while but was very skeptical because of the price, but after trying on other dresses, I am going to buy this one and hope and pray it comes the way I asked for. I had a very easy order process--I hope they read the notes I put in! Please don't let me down--I want to look beautiful on my first ever wedding day!
There is absolutely no contact number for this site everything must be done by email. The wait time for a response is unbelievable just to get an unhelpful answer. I'm having the biggest hassle on returning my items. Will never buy from here again
There is absolutely no contact number everything has to be done through email. I literally wait days before I get a response back, just to find an unhelpful response. I have been trying to return my items now for a week and I keep getting a run around.
Customer Reviews (20)
It's very hard when I cannot talk to a live person with one of the most important days of my life to have confidence that everything will be right
Very good lots of dresses, the quality of them is on the lesser side. I'd want better quality next time
The dress is beautifully made, but the size was wrong its too small
I didnt talk to anyone. I had to email
I liked how easy it was to use the system. I liked the updates on when my product would come.
Overall a great experience, great quality and fast shipping! I was hesitant to buy online but I'm so glad I did!
Wish there was a phone number to call and ask questions about the dress. There was only 1 picture of it- no picture of back. Had to rely on reviews pictures.
There is absolutely no contact number for this site everything must be done by email. The wait time for a response is unbelievable just to get an unhelpful answer. I'm having the biggest hassle on returning my items. Will never buy from here again
There is absolutely no contact number everything has to be done through email. I literally wait days before I get a response back, just to find an unhelpful response. I have been trying to return my items now for a week and I keep getting a run around.
This company was great to work with. I contacted them shortly after I had placed my order because I read a review about the shipping taking 5 weeks. My daughter was planning to wear the dress to her cotillion ball that was 4 weeks away. They made sure I had the dress with time to alter if need be. I will definitely order from here again.
So far so good on ordering. Hopefully shipping and product will be as advertised.
Amazing price and quality. I was worried about ordering a dress on line but I did some research and read all the reviews I could find and it appeared everyone was pretty happy with their purchases. I am very happy and the dress was made custom it came very fast. Within about 2 weeks!
Hebeos Questions & Answers
Posted on 05/06/2019
Yes. The dress we ordered was horrible and had an awful musty odor to it. It honestly looked like a highschool sewing project. Not at all worth the money. They will not honor their return policy so just walk away.
Posted on 05/23/2019
Yes! Horrible. BAIT & SWITCH! The image is not even close to the actual I received. When contacted, they argued my dissatisfaction and offered me 10% credit only. Total scam!
Got a Question?
Ask a question and get answers from others!